Terms and Conditions
Last updated: 13/08/2024
1. Introduction
Welcome to Guidantech (“we,” “our,” “us”). These Terms and Conditions (“T&Cs”) govern your use of our website located at guidantech.com (the “Website”) and any of the products and services provided by us (collectively, “Services”).
By accessing or using our Website and Services, you agree to comply with and be bound by these T&Cs. If you do not agree with these T&Cs, you should not use our Website or Services.
2. Definitions
- “Buyer” refers to any individual or entity who purchases goods or services from the Website.
- “Seller” refers to Guidantech, the provider of the goods or services listed on the Website.
- “Goods” refers to the products available for purchase on the Website.
- “Services” refers to any service provided through the Website, including customer support, delivery services, etc.
3. Eligibility
To use our Website and Services, you must be at least 16 years old or have the legal capacity to enter into contracts. By using the Website, you represent and warrant that you meet these requirements.
4. Orders
4.1 Placing an Order: By placing an order on our Website, you make an offer to purchase the selected Goods in accordance with these T&Cs. We may accept or decline any order at our sole discretion.
4.2 Order Confirmation: Once you place an order, you will receive an order confirmation email. This email does not constitute acceptance of your order. A contract between you and us is formed only when we send you a shipping confirmation email.
4.3 Availability: All orders are subject to the availability of Goods. If any item is unavailable, we will inform you as soon as possible and provide an option to either cancel the order or choose an alternative product.
5. Pricing and Payment
5.1 Pricing: All prices listed on the Website are in Dollar ($) and include VAT unless otherwise specified. We reserve the right to change prices at any time without notice.
5.2 Payment Methods: We accept payments through PayPal, etc. Payment must be made in full before Goods are dispatched.
5.3 Pricing Errors: If we discover an error in the price of the Goods you have ordered, we will notify you as soon as possible. You will have the option to reconfirm your order at the correct price or cancel it.
6. Delivery
6.1 Delivery Locations: We deliver Worldwide. Delivery outside the UK may be subject to additional charges.
6.2 Delivery Time: Delivery times are estimates and are not guaranteed. We will make every effort to deliver Goods within the estimated timeframe, but we are not liable for any delays.
6.3 Risk of Loss: Risk of loss or damage to Goods passes to you upon delivery to the delivery address specified in your order.
7. Returns and Refunds
7.1 Cancellation: You have the right to cancel your order within 7 days of receiving the Goods, in accordance with the UK Consumer Contracts Regulations.
7.2 Returns: If you wish to return an item, it must be in its original packaging and in resellable condition. To initiate a return, please contact us here within 7 days of receipt.
7.3 Refunds: Upon receipt and inspection of the returned Goods, we will issue a refund within 14 days. Refunds will be made using the original payment method.
7.4 Exclusions: Some Goods, such as perishable items or custom-made products, may not be eligible for return. These exclusions will be clearly stated at the time of purchase.
8. Intellectual Property
All content on the Website, including text, images, logos, and software, is the property of Guidantech or our licensors and is protected by international copyright laws. You may not reproduce, distribute, or use any content from the Website without our express written consent.
9. Limitation of Liability
9.1 General: To the extent permitted by law, we will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our Website or Services.
9.2 Goods: Our liability for any defective Goods is limited to the purchase price of the Goods. We are not liable for any loss or damage arising from the use of the Goods.
10. Warranties
10.1 General Warranties: We make no warranties, express or implied, regarding the accuracy, reliability, or availability of the Website or the Goods, except as explicitly stated in these T&Cs.
10.2 Statutory Rights: Nothing in these T&Cs affects your statutory rights as a consumer under UK law.
11. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
12. Governing Law
These T&Cs are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or related to these T&Cs will be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to Terms and Conditions
We reserve the right to update or modify these T&Cs at any time without prior notice. Your continued use of the Website following any changes indicates your acceptance of the new T&Cs. We encourage you to review these T&Cs regularly.