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Courtesy never goes out of style. Which is why researchers at Carnegie Mellon University developed an automated method to up the politeness quotient for various communications. The method, aimed at applications such as chatbots, emails and blogs, involves what is known as politeness transfer. Here’s how it might be put to use.
A company working to create a chatbot – a computer program that simulates human conversation and interactions with customers – may use this approach to train its ch…
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