In April 2022, Apple launched its Self Service Repair program in the U.S. The company resisted supporting do-it-yourself repairs for years, and the launch was somewhat of a surprising (and very welcome) u-turn for Apple.
Now, Apple has expanded the Self Service Repair program to Europe; more precisely, Belgium, France, Germany, Italy, Poland, Spain, Sweden, and the UK.
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Customers in these countries can now go to Apple’s Self Service Repair Store (Opens in a new tab)and order genuine Apple parts and tools, as well as original Apple repair manuals. Apple says customers willing to do the repairs themselves will be able to perform “many of the most common repairs” for the iPhone 12 and iPhone 13 lineups, as well as for Mac notebooks with Apple silicon inside.
In a press release(Opens in a new tab), Apple pointed out that the parts are the same, and offered at the same price, as those available to Apple’s authorized repair providers. Furthermore, customers can send replaced parts back to Apple, and in “many cases” will receive credit off their purchase in return.
“When a repair is needed, we want customers to have many options for safe, reliable, and secure repair. That’s why we’re excited to launch Self Service Repair in Europe, giving our customers direct access to genuine Apple parts, tools, and manuals,” Apple COO Jeff Williams said in a statement.
Apple also offers tool rental kits for $49 with free shipping, making it cheaper to do one-off repairs.
In the countries listed above, the Self Service Repair Store is open now; there’s no word on when the Self Service Repair program is coming to the rest of Europe.
